End-of-Life Announcement for Sun/Seebeyond eGate Versions

This announcement establishes the timeline and dates for the End of Service Life for a subset of prior versions of Sun SeeBeyond(tm) products. This announcement does not apply to the currently available products/versions on Sun’s current price-list.Older releases of Sun SeeBeyond ™ products (e*Gate(tm) 4.0, 4.1, 4.1.1 and 4.1.2, e*Gate 4.5.0, 4.5.1 and 4.5.2, ICAN(tm) J2EE 5.0.0 through 5.0.4, ICAN SRE 5.0.0 through 5.0.4, and ICAN TRE 5.0.0 are beginning the End Of Life process (EOL). Products currently on Sun’s price-list including ICAN J2EE 5.0.5, Java CAPS 5.1.x, ICAN SRE 5.0.5, e*Gate 4.5.3, and ICAN TRE 5.0.1 continue to be supported with no current EOL announcements having been made.All versions of SeeBeyond software that are announcing EOL already have direct replacements available.* e*Gate 4.x users can upgrade to ICAN SRE 5.0.5* ICAN J2EE users can upgrade to ICAN J2EE 5.0.5 or Java CAPS ™ 5.1.3* ICAN TRE 5.0.0 users can upgrade to ICAN TRE 5.0.1All customers are encouraged to upgrade to the latest applicable version to benefit from the fixes and enhancements made in those versions. Each of these upgrades have been successfully performed by many customers with little to no rework required during the upgrade.Products included in this announcement will continue to receive full fix support for 6 or 12 months. Products receiving full fix support for 6 months will receive phone only support for an additional 6 months after fix support ceases. Products receiving full fix support for 12 months will receive phone only support for an additional 12 months after fix support ceases.A summary of the products receiving support for 12 months is:* ICAN TRE 5.0.0* ICAN SRE 5.0.4* ICAN J2EE 5.0.4The date at which fix support will cease for 12 months support products is May 22, 2008. The date at which phone only support will cease is May 22, 2009.A summary of the products receiving support for 6 months is:* ICAN SRE 5.0.0, 5.0.1, 5.0.2, and 5.0.3* ICAN J2EE 5.0.0, 5.0.1, 5.0.2, and 5.0.3* e*Gate 4.0, 4.1, 4.1.1, 4.1.2, 4.5, 4.5.1, and 4.5.2The date at which fix support will cease for 6 months support products is November 22, 2007. The date at which phone only support will cease is May 22, 2008.The specific list of products and versions included in this announcement and which support category they are in are in the attached file.FAQQuestion:Why are the older Sun SeeBeyond products beginning the EOL process?Answer:Sun is announcing EOL for the older Sun SeeBeyond products because there are straight-forward upgrades for each of the EOL’d products and versions. The EOL support period gives adequate time for customers to move to an actively supported product/version. This action of EOL-ing several versions of the products is being taken so that Sun can focus resources on supporting and enhancing the current versions of products which are used by the vast majority of our customers.[amazonify]::omakase::300:250[/amazonify]


Comments

  1. Quote
    Poerieria said January 17, 2009, 2:58 am:

    You can do this over the phone or online, for the most part.
    notebok asus

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